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Showing posts with label Question and Trouble shooting. Show all posts
Showing posts with label Question and Trouble shooting. Show all posts

Thursday, September 6, 2012

Trying to update definitions for MSE, getting error "Windows failed to install the following update with error 0x80070643"

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I have been having the following errors show up in event log for some days now, and I need some help tackling it as I have tried about all I know to do. Please help me with the best idea on how to handle this as the last thing I would want to do is create more problems. 

Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.125.1296.0).

Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
  Feature: On Access
  Error Code: 0x80004005
  Error description: Unspecified error 
  Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.


Microsoft Antimalware has encountered an error trying to update signatures.
  New Signature Version: 1.125.1296.0
  Previous Signature Version: 1.125.46.0
  Update Source: User
  Update Stage: Install
  Source Path: 
  Signature Type: AntiVirus
  Update Type: Delta
  User: NT AUTHORITY\SYSTEM
  Current Engine Version: 1.1.8202.0
  Previous Engine Version: 1.1.8304.0
  Error code: 0x80070666
  Error description: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. 

Microsoft Antimalware has encountered an error trying to update signatures.
  New Signature Version: 
  Previous Signature Version: 1.125.46.0
  Update Source: Microsoft Update Server
  Update Stage: Install
  Source Path: http://www.microsoft.com
  Signature Type: AntiVirus
  Update Type: Full
  User: NT AUTHORITY\SYSTEM
  Current Engine Version: 
  Previous Engine Version: 1.1.8304.0
  Error code: 0x80070643
  Error description: Fatal error during installation. 

Microsoft Antimalware has encountered an error trying to update signatures.
  New Signature Version: 
  Previous Signature Version: 1.125.46.0
  Update Source: Microsoft Malware Protection Center
  Update Stage: Install
  Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=1.1.8304.0&avdelta=1.125.46.0&asdelta=1.125.46.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094
  Signature Type: AntiVirus
  Update Type: Full
  User: NT AUTHORITY\NETWORK SERVICE
  Current Engine Version: 
  Previous Engine Version: 1.1.8304.0
  Error code: 0x80070666
  Error description: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. 
 
<Windows 7>
<MSE beta/not beta unknown>

Original title: Windows 7, Antimalware Errors


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